| Hotel
Wire is committed to protecting
your privacy while you are visiting our Site. Rest assured -- you're
in control at Hotel Wire.
In order to provide
the best in customer service, we may ask you to share "personal
information" -- information unique to you, such as your name, address,
and phone number. First and foremost, we want you to understand our
policy regarding the collection and use of your personal information.
The Personal
Information Collected
You may visit our Site or call Customer Service to search for great
travel deals without providing us with any personal information.
- Personal
Information
Hotel Wire offer you the
flexibility and freedom to complete a travel-related purchase on our
Site at any time, and establishing a Personal Account with us is so
easy to do. When you create your Personal Account, you will be asked
to share with us certain basic personal information, such as your
name, e-mail address, and password. Should you choose to do so, you
can supplement the basics with your credit card number, travel
preferences, and more. After creating your Personal Account, you can
visit or update the personal information in your Account at any
time. By completing and updating your personal information, you help
us tailor our services to better meet your needs.
- Transaction
Information
In order to complete a travel-related purchase, you will be asked to
share with us information required to complete the transaction
successfully, such as billing address, credit card number and
expiration date, etc.
How Personal Information Is Used
When you establish your Personal Account or make travel arrangements
on our Site, we use your personal information in the following ways:
- When you make
travel arrangements, your personal information will be shared with
all third-party vendors necessary to successfully complete the
transaction -- including the vendors you have selected (for example,
hotels) and others who facilitate the transaction (for example,
credit card authorization companies).
- From time to
time, you may receive communications from Hotel
Wire, including: (i) specific
information we want to communicate to you regarding your travel
arrangements; (ii) notifications regarding updates or modifications
to our Site; and (iii) details regarding any special promotions
sponsored by us, such as any rebates, sweepstakes and gift
promotions. These communications may be sent by us or by third
parties performing services on our behalf.
- You may also
choose to receive from Hotel Wire,
or trustworthy third parties acting on our behalf, special
promotions that we believe will be valuable to you, including
e-mails promoting special travel deals, sponsored by us or third
party vendors. To subscribe or unsubscribe to these types of
communications, you may modify your Personal Account at any time.
- From time to
time, in an effort to improve our service, Hotel
Wire may ask third parties to
conduct marketing-research analyses on our behalf and, as such, the
information we provide to them is restricted to marketing-research
analyses only. Any personal information we provide to such third
parties is protected under confidentiality agreements.
- We may
disclose your personal information (i) if you violate our Terms of
Use or any law, rule, or regulation, or (ii) if required by law or
regulatory authority (for example, court order or subpoena).
- In the event
that our Company or this Site or certain of our assets are acquired,
your personal information may be one of the transferred assets.
Use of your
personal information by third parties distributing promotions on our
behalf shall be subject to our Privacy Policy.
What We Won't
Do With Personal Information
Hotel Wire will not sell or
rent your personal information to any third parties.
Security
Because security is important to us, we exercise great care in
providing secure transmission of your personal information before it
is transferred across the Internet from your personal computer to our
secure servers. We use industry-standard, secure-socket-layer (SSL)
technology, which is utilized by most popular browsers, including
Netscape and Microsoft Explorer, to encrypt (or convert into code)
your personal information before it is transferred across the
Internet. To further safeguard your most sensitive credit card
information, we transfer such information across the Internet in an
encrypted format and then store such information in our secure
database.
Your personal
information is password-protected. If you ever forget your password,
we will help you create a new one. Remember to sign out of your
account and close your browser window when you have finished visiting
our Site in order to ensure that others cannot access your personal
information.
We will permit
only authorized employees, who are trained in the proper handling of
personal data, to access your personal information.
To further
protect your personal information, we have a security system that
includes: world-class firewall technologies; logical network
segmentation, allowing restricted access to stored profile
information; and logical and physical security restrictions to our
databases and systems.
Other,
Non-Personal Information Collected
Like many other Internet sites, we automatically collect non-personal
information regarding our visitors, such as software client
information (for example, IP addresses, browser versions and operating
systems) and aggregate information (for example, number of pages
accessed) in order to analyze Web traffic and usage trends.
Information of this nature does not pertain to your specific identity
and is not associated with your personal information.
To enhance your
experience on our Site, we and our third-party advertiser(s) commonly
employ Internet technologies, such as "cookies," to collect and store
non-personal information about our visitors. "Cookies" are small
pieces of information that are transferred by a website and stored by
your Web browser on your computer's hard drive. With most browsers,
you can set the preferences to show a warning each time a cookie
request is received. You can also set the browser not to accept
cookies at all. However, because we won't be able to personalize your
experience if we cannot recognize you, we suggest that you allow your
browser to accept cookies.
What Is Not
Covered By This Privacy Policy
Except as covered above, this Privacy Policy does not apply to the
practices or policies of any companies or entities that we do not own
or control, including links to sites that are not maintained by us, or
to people that we do not employ or manage. Because these companies or
entities may have privacy policies that differ from this Privacy
Policy, please be sure to review their respective privacy policies
before providing them with any personal information.
Questions,
Comments or Concerns
If you have additional questions or concerns regarding our Privacy
Policy, please e-mail us at
privacy@hotelwire.net.
Privacy
Policy Updates
We may, in our sole discretion, revise this Privacy Policy at any
time; all such revisions shall be effective when posted. If we change
the way your personal information will be used, we will post an
announcement on our homepage. We encourage you to periodically review
this Privacy Policy in order to keep apprised of our current privacy
practices |